Which forms of payment do you accept?
Please remember that sending an order by post delays the order from reaching us so if stock levels are low we may sell out before we receive your order.
When will my card be charged?
When an order is placed, the funds with which to pay may be allocated from your bank account/credit card to ensure that they are available when the charge is made. Your card is charged at the time you place your order. If we have to split your order over more than one delivery you will pay only one postage charge.
How is VAT charged?
For orders dispatched within the European Union, VAT will normally be charged at the prevailing rate of the member state. No VAT will be charged for items dispatched outside the European Union. If you think you have been charged VAT in error, please contact our Customer Service team on 0330 0538552 (Monday - Friday 9.00am to 5.00pm, Saturday 10.00am to 4.00pm) or email us at email@example.com